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In this book, author Nate Furuta, former chair and CEO of Toyota Boshoku America Inc., shares the story of his decades of experience directly leading the establishment of Toyota cultures outside Japan. Furuta was the first Toyota employee on the ground at New United Motor Manufacturing Inc. (NUMMI), Toyota’s joint venture in California with General Motors, where he directly led the establishment of the most revolutionary labor-management agreement in the history of the US auto industry. In addition, Furuta was the first Toyota employee on the ground in Georgetown Kentucky at Toyota’s first full-scale, wholly owned manufacturing operation outside Japan, where he led (working directly with President Fujio Cho) the establishment of Toyota’s general management systems and culture there.
This book tells the stories of establishing successful operations in those two iconic organizations as well as others. Furuta reveals details, both stories and process descriptions that only he can tell. He takes you along as he and others lead Toyota’s intense globalization from the early 1980s to recent days. He introduces you to the critical leaders in Toyota’s history, such as Taiichi Ohno and Fujio Cho as well as Kenzo Tamai, the head of the company’s HRM function in the 1980s.
This book is not about human-resource management (HRM) policies and procedures. It provides a deep dive into the way senior leaders embody deep awareness of HRM matters, developing and executing company strategy while at the same time developing organizational capability. The role of senior leaders isn’t just a matter of directing the company to achieve objectives; it is a matter of building the capability to achieve those objectives, consistently, and further developing capability as it executes. Key to this is to develop the awareness, attitude, capability, and practice of identifying problems as progress is made toward achieving objectives, which is, in fact, attained through steadily eliminating each problem as it arises. This becomes a self-reinforcing loop of the organization, tapping in to the essence of solving problems while simultaneously developing ever better problem-solving skills and better problem solvers. This loop propels an organization toward meeting its purpose while developing capability for capability development.
Essentially, this book reveals Toyota’s general management systems from the firsthand experience of a Toyota Japanese senior manager and describes, with stories and process examples, the attitude, behaviors, and systems needed to successfully establish and lead in a true Lean business environment.
Publisher : Productivity Press; 1st edition (Sept. 3 2021)
Language : English
Paperback : 182 pages
ISBN-10 : 1032065923
ISBN-13 : 978-1032065922
Item weight : 318 g
Dimensions : 15.2 x 1.09 x 22.9 cm
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Miles Craig –
This is a wonderful book. I thought I had learned a lot from Furuta san during his time in Europe, but I realise now I had only grasped a part of his teaching. I now realise how the pieces fit together to make a whole. You will benefit greatly from a thorough study of this book.
Darek –
I am one of the co-cofounder of LeanShaman. A system that helps small and medium size companies to implement hundreds of small but meaningful changes, improvements and innovations. I am also a general manager of SME (+/- 150ppl). This is a ‘must have book’ for any owner of SME who is implementing lean / TPS, or simply want to increase productivity of his/her business. When you read it you can clearly see that this is a book written by the manager – real life constraints and real life solutions. I think the readers will find in particularly interesting the part of the booked where the author describes how he used ROA to turnaround European operations of Toyota. I think also the Lean / CI managers should get yourself a copy. The author (page 40 and 41) gives clear instructions how the Teian System for small employee driven improvements should be done. I highly recommend this book! You will not be disappointed. PS. I have no personal or professional affiliation to the author/publisher.