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Product Description
What should I do if my desk cannot be raised or lowered after being assembled?
Please reset the settings once the desk assembly is completed. Press and hold the “Up” and “Down” button simultaneously for 5 seconds. The desk will automatically move down to the lowest point and stop, indicating a successful reset.
How to reset the settings when the motor stops working?
Press and hold the “Up” and “Down” button simultaneously for 5 seconds. The desk will automatically move down to the lowest point and stop, indicating a successful reset.
How to preset the memory height?
Press and hold the “Up” or “Down” button to adjust to the desired height, then press and hold the “1” or “2” key for 3 seconds to store the current height to the corresponding memory position.
Does the desk include casters?
Our standing desk doesn’t come with casters, but rubber pads.
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Brian J –
Worked as described
My son likes it although tricky instructions to follow he said
Besil Issac –
Motor doesn’t work
It was a waste of time and energy for me, after fitting everything the motor doesn’t work at all, tried several times still doesn’t work
Ali A. Khan –
The desk all of a sudden stopped working
The desk all of a sudden stopped working. And guess what the return window closed couple of weeks ago. But manufacturer is quite responsive and helped me fix the issue.
Anonymous –
Happy Customer
Easy to build, great value for money. Been using it regularly for a few weeks at least now and absolutely love the standing option. The buttons to bring the desk up and down are quiet and haven’t had to use the reset feature yet (but happy to know it’s there if something mechanical goes funky).I had issues setting up the mobility feature of the desk (user install issue), the customer service team responded quickly and were helpful. Recommend this desk for anyone looking for something space saving and simple.
Amazon Customer –
Very functional
Easy enough to put together. Great size and good height adjustment. Nice cut outs for cords. Seems stable but it could be better. Looks decent in our space !
Declan –
No
Arrived late (by 4 days) and damaged. Not super thrilled.
Amazon Customer –
Great
Easy to assemble, all the parts came and it looks great. I received it on time as well. Great experience